Gumball How-To Guides
How To Set Up Payment
Last updated 2/14/2023
Here at Gumball, it’s our mission to help creators get paid quickly and consistently. Our direct deposit system will help you do just that, and set-up takes less than two minutes—it’s easy!
To get paid, set up a direct deposit via our vendor form. At this time we can only accommodate one payee, so whichever Gumball user fills out the form will be the user that can access & edit these payment details. Choose a point person OR set up a legal entity for all members. Here is a guide that walks you through how to set up payment!
Setting yourself up as an individual Connecting an account through a business
Setting yourself up as an individual
- Go to your show’s page and click on Settings
- Select Payments on the left hand side of the page, then select Connect to Bank
- You will be routed to our vendor set-up powered by Stripe. Enter your Email and Mobile number, then click Continue. Important Note: Make sure the email address and mobile number you are using are not associated with any existing Stripe account, otherwise they will not work. Even if you already have a Stripe account for your business, please note that this is not creating a new account and is just for direct deposit set-up.
- Select your Country and Type of business (if you are not signing up as a business, choose Individual)
- Verify your Personal Details and Professional Details, then click Continue
- Complete the fields under Select an account for payouts, then click Save
- Review details and click Submit
Connecting an account through a business
- Fill in the details under the Tell us about your business section, then click Continue
- Fill in the details under the Tell us more about your business section, then click Continue
- Verify your personal details, then click Continue
- Select an account for payouts, then click Continue
- Review your details, then click Submit
Instructions for Delivering Feed Drops
Last updated 11/18/2022
What is a feed drop?
A feed drop is an advertisement for another podcast that is published to your RSS feed as an episode. It requires a host-read intro followed by a pre-recorded trailer, clip, or full episode provided by the podcast being promoted. It may also include title and description requirements provided by the podcast being promoted.
When are feed drops booked?
Feed drops are booked off schedule (not when a standard episode is set to be released). They live in the RSS feed as a stand-alone audio file, usually with a brief introduction from the host of the show.
How do I know if my show has booked a feed drop?
If a feed drop is booked on your show, you will get a notification in your Gumball dashboard. A member of our client services team will reach out to you with details regarding the requirements for the feed drop.
What do I need to do as a host?
Hosts will typically need to record the host-read intro to the feed drop according to the talking points provided by the podcast being promoted.
What do I need to do as a producer?
Producers will need to quality check the host-read intro as well as edit it together with the pre-recorded trailer, clip, or full episode provided by the podcast being promoted. Producers will then upload the feed drop as a new episode, following their standard upload process for a new episode and any additional instructions provided by the podcast being promoted. As a reminder, even if your show dynamically inserts ads, a feed drop is 1 file that includes the intro embedded into the full episode.
Have any questions? Feel free to reach out to our team at firstname.lastname@example.org.
Instructions for Video Integrations On YouTube
Last updated 3/9/2023
YouTube is one of the top destinations of media consumption and increasingly so as podcasters flock to this platform to maximize their reach. As creators capture their fans’ attention on YouTube, we want to standardize what’s expected for video integrations sold by Gumball. These guidelines have been informed by many conversations with our ad partners and will be required for all shows on Gumball starting January 1, 2023.
Requirement #1 – Host Must Be On-Screen
Hosts must be on-screen when delivering a video integration. Using a static image with a host voice-over will not be accepted and will result in either a makegood request or cancellation.
Requirement #2 – Sponsor's Logo On-Screen
Video integrations should include sponsor logos throughout. Gumball will be sure to provide key art from the brand in advance so your team can meet this standard. If there are opportunities to expand the brand integration in the form of product placements and/or B-Roll footage, we will make sure to communicate this in advance and reflect that added value in the total spend.
Requirement #3 – Prominent Placement of Brand URL
Video integrations should include the brand's requested URL and call-to-action as a pinned comment. In some cases, a brand may ask for their URL inserted above the fold in the video's description (i.e., before "Show More").
Requirement #4 – Block Competitive Ad Categories in AdSense
To ensure competitive ad separation, Gumball will provide a specific ad category and/or list of brands that must be excluded within Google AdSense for a minimum of 30 days from an integration's go-live date (here are instructions for how to block general categories in AdSense).
There are so many great examples out there on how to deliver a creative, fun, and effective campaign through video. We can’t wait to see more great examples from you! If you have any questions about these requirements, please contact us at email@example.com.
How to Read Ad Copy
Last updated 2/27/2023
Ad Copy/Talking Points are the notes advertisers upload to guide podcasters in recording an ad. They can either be formatted as a script to be read verbatim, or as bulleted talking points which give a loose guide on what hosts should touch on in their read.
When you’re notified that an advertiser has uploaded copy, check it out! Your first time reading over the copy should not be when you’re sitting down to record your ad. Look it over and make sure you understand the requirements and don’t have any additional questions. If you do, contact us!
Things you should keep an eye out for in ad copy include:
- Mandatory Talking Points: These are often highlighted, bold, or red. Check all the notes in your copy to see how they indicate these required lines. It can change advertiser to advertiser. It might just be mandatory that they’re mentioned, but sometimes they may need to be read verbatim. This is often the case for any disclaimers or CTAs (see below).
- Personal Experience Requirements: Host-read ads often require a personal endorsement. Make sure you understand the requirements of this section of your read before you start. Almost all brands that require this will send over samples/accounts/etc. to try out their product. If you haven’t received yours or feel unable to make this endorsement, contact us!
- Call To Action or “CTA”: This is the section with your special offer! It’s often meant to be read verbatim, so make sure you know what your promo code or vanity url is before starting your read. You can find these in the boxes at the top of your script page and sometimes within the copy itself. This is the number one place people make mistakes that are often cause for a Makegood, and in turn it’s the easiest mistake to avoid if you’re prepared ahead of time. When recording, it’s also good practice to read the offer twice through, spelling out any urls or codes that could be confusing to your listeners.
- Additional notes: Sometimes the script page or your copy document may include additional notes. These vary widely and can include supplemental documents with more info about the products, words/phrases to avoid in your read, notes about the tone of the read, and more. Make sure to review all of these notes before you record.
Recording an Ad 101
Last updated 3/16/2022
Here are some general tips our podcasters & producers have found helpful to remember while recording their ads:
- Make sure you’re following the guidelines for the length of an ad. If Gumball says the ad should be 1:00 minute, make sure it isn’t under as this can be cause for a makegood. If it goes over, that’s totally fine, but in general we recommend ad reads stay under 3 minutes long.
- Have fun! Your tone really helps sell the ad to your listeners & the brand. Advertisers listen to every read, so make sure to avoid disparaging, sarcastic, or uninterested tones to steer clear of negative feedback or potential makegoods.
- Remind your listeners that this is how they can show support for the show. Sometimes a line like this is included in the CTA of the copy, but telling listeners that using your promo code or vanity URL helps support the show can help push conversions and make brands renew with your show. That means more $$$!
Personal Experience: Most will spots require you discuss your personal experience with the product. This is your opportunity to share your direct experiences using the product or services.
- Haven’t received your product in time? Sometimes a company can be slow to deliver a product in time to test prior to recording an ad. In these cases, let us know! We can check in with the advertiser and determine a best course of action. One frequent solution is to talk about parts of the process you have experienced (ordering online and the website experience) or what you ordered/are excited to receive.
Any issues with the product? Sometimes sharing your personal experience can be tough. In these cases we encourage you to talk about other aspects of the product you may have enjoyed—for example maybe it came in cute packaging, or you found its shipping straight to your door very convenient. Here are some examples of positive aspects you can mention:
- “I found [the app] very easy to use”
- “I love that it shipped directly to my door”
- “Their online quiz was very personalized”
- “I loved how [the product] smelled”
- “I like that [the product] shipped in recyclable packaging”
- “[This product] made a great gift for a friend/family member”
- Make sure you're following the guidelines for where the ad is placed in your episode. If Gumball says the ad is a pre-roll, make sure it falls within the first 5-10 minutes of your episode. If the ad is a mid-roll it should fall around the halfway point or between 40%-70% of your episode. If your ad is a post-roll, it should come within the last 5-10 minutes. Misplacement of ads is often cause for a makegood.
- Record a unique spot for each ad. Unless otherwise notified, you are required to record a new ad read for each spot on your calendar, even if copy is identical across multiple ads. When recording multiple ads with the same copy, use this opportunity to rotate in talking points you didn't use previously, or give an update on your personal experience.
- (Recommended) Don't have music playing in the background of your ad reads. We’ve gotten feedback from advertisers in the past who don’t like it when shows add a music backing track to the ad read. It makes the ad feel less integrated with the show and makes it easier for listeners to skip ahead past it. This is not a hard rule, but a best practice to follow.
How to Upload an Aircheck
Last updated 3/20/2023
What’s an aircheck? An aircheck is a clip of your ad read used to verify that the spot has been recorded and gone live in your episode as scheduled. Once uploaded, these clips are available for the advertiser to listen to and provide feedback on when necessary.
How do I produce an aircheck?Use your preferred editing software to pull this clip from your episode. We recommended cutting the ad out with 10-20 seconds of episode content before and after the ad read, in order to give the advertiser some context as to where it falls in the episode. Do not upload full episodes.
Upload Ad: Use this button on your Dashboard to upload an aircheck as proof that your ad has gone live. Any audio file type can be uploaded and will be converted to .mp3. We ask that these airchecks are uploaded at the latest within 24 hours after the ad goes live, or the ad risks late payment or cancellation. Ads are not invoiced until airchecks have been uploaded.
Note that an aircheck only serves as proof that you've recorded & placed your ad in your episodes as contracted. Gumball is not a hosting platform and therefore does not do any ad insertion.
Now what?Now the advertiser has an opportunity to listen to your read and confirm that it met all the requirements. In cases where it does not, an advertiser may ask for a "makegood". Check out the FAQ to learn more about makegoods & how to avoid them.
How to Track Payment Status
Last updated 3/20/2023
The payments page is where you can track payments for each of your ads and get clarity as to which ads Gumball is waiting to collect on.
Unaired: Booked ads that haven't aired yet.
Waiting On Advertiser: We are waiting on the advertiser to deliver payment.
Paid/ Paid Out [Date]: Ads that have been paid out to you, with payment date specification.